mindset Archives - Notes by Logoraman

“I wish I could clone this person.”

If you have ever built a team, this thought would have crossed your mind at least once.

Most teams have that one superstar – a bar raiser who excels in her work and sets standards for the whole team. The rest fall somewhere in the spectrum between excellent to average. How you wish you could fill your team with Superstars. Well, building a team is filled with compromises – budgets, timelines and more often than not you end up with people who are excellent in some aspects while just average in others. Is there a way for you to make them go from average to excellent in all aspects? Can excellence be taught? Is it something that comes naturally? Can you find some common principles for having an excellence mindset?

Here are some of the common traits I came across people with an Excellence Mindset.

Care Deeply

People with an excellence mindset care deeply about their work. In fact, they care deeply about everything they do. Even, when no one is watching. There is a famous paragraph in Walter Issacson’s biography of Steve Jobs.

‘You gotta make the back of the fence — that nobody will see — just as good looking as the front of the fence. Even though nobody will see it, you will know, and that will show that you’re dedicated to making something perfect.’ Paul Jobs to his son, Steve Jobs.

Apple Mac Pro Internals. Apple is known for creating beautiful products. Their beauty also extends to the internal parts of the product which rarely few customers ever see.

Apple Mac Pro Internals. Apple is known for creating beautiful products. Their beauty also extends to the internal parts of the product which rarely few customers ever see.

Think Different

Thinking and acting like everyone else is the shortest path to mediocrity. Whenever you come across a problem, here are a few questions to force yourself to think different.

Can I fundamentally rethink this? First Principles thinking
What can I do to make this better?
Think backwards. Think about the end goal and chart a path back to your starting point.
Invert. Always invert.
Remove components. Strip down everything and rebuild

The Sextant SM31 Shaver (1962). When the Sextant SM31 shaver hit the markets, it was unlike any other shavers that came before it.

Push Limits

When you have an excellence mindset you try to push the limits in everything you do. Even things as simple as optimising your daily schedule by 1%. Here are a few questions you can ask yourself to keep pushing the limits

Can we improve this? Even if it is just by 1%?
Can we improve this even if no one will notice the difference

Evolution of Dyson Digital Motor. The latest Dyson Digital Motor is half the size of its predecessor and twice the efficiency

Attention to Detail

Measure twice, cut once

Perhaps the hardest but the most trainable quality in Excellence Mindset is ‘Attention to Detail’. Attention to Detail simply translates to being more precise in your work and being less shoddy. You can get 90% of the way there by simply checking your work once before sending it across. If you are a writer, careless mistakes, typos, grammatical errors, alignment issues are some of the most basic things you can catch in one round of revisions.

Consistency

80% of success is just showing up

We all have come across one-hit-wonders and people whose performance fluctuates between highs and lows. To be truly excellent, you need to be able to repeat your performance every single time. If anything it needs to become better each time.

There is a quote by Woody Allen that says “80% of success is just showing up”. Consistently showing up every day. following through on plans and making progress every day are the easiest ways to cultivate an excellence mindset.

Deep Expertise & Range

Excellence cannot be achieved by dabbling in things. It requires time, patience, effort and the will to go in-depth to gain deep expertise in an area. Expertise cannot be created over weeks or months, It takes years of work, one day at a time. Often people with deep expertise in an area gain it at the expense of something else. You must have come across lone geniuses and solo warriors who are really good at one thing but basically suck at everything else. If you really want to cultivate an excellence mindset it will serve you well to gain exposure to things outside your area of expertise. It is when you develop this sort of a range that you can truly push the limits of your expertise by bringing in newer perspectives to your area of expertise.

Recently in our company blog, we published an article titled Top 10 Leadership & Life Lessons from Tokyo Olympics 2020. While it touched upon my learnings from the game of cricket briefly, this post is essentially a long-form version of it.

Cricket is one sport that I have enjoyed watching and playing growing up. The game has undergone many changes in the past few decades, some good and some bad. While it has 42 written Laws and a 1000 nuances, at its core, it is simply about putting bat to ball. These are some of the lessons I picked up from this game which has helped me in both life and business.

Patience – It isn’t over until the last ball is bowled

Cricket is a sport that requires a lot of patience. The longest format of the game is played over 5 days. It teaches you the value of patience and staying in the game till the last ball. Playing and watching the game over so many years has taught me to be patient and play the long game in life.

Momentum

Momentum is significant in sports. You will not be able to see it in the score sheet at the end of the day, but momentum can swing a game in your favour or against you very quickly. In life, too, you can use momentum to your advantage to seize the day. Something as simple as getting the small items checked off your To-Do list at the start of the day can give you a lot of momentum to take on the more daunting tasks.

Knowing your blind spots

In Cricket, a good batsman is always aware of where his off stump is. It allows him to leave deliveries that he shouldn’t be poking at. A parallel to this in life is knowing your risk appetite when it comes to decisions regarding your finances or career.

Respect the conditions

First day, first session on the swinging pitches of England, you don’t go out thinking about smashing every ball to the boundary. You wait it out. You leave balls in the 4th stump line and bide your time till the ball gets old. Once you have survived the morning session, then you start scoring. Tired bowlers and an old ball will give you plenty of opportunities to score runs. In business, market conditions can throw you off your growth trajectory. It doesn’t help if you stay stubborn and try to outspend and buy growth during these times. You have to respect the conditions, cut costs and wait it out sometimes for the condition to improve. Survival is key.

Mindset is everything

Test matches are played session by session. Each session gives you a chance to start fresh. If you lose a session and carry over the impact to the next, you are sure to lose that session as well. Getting into the right mindset – a positive frame of mind at the start of each session is important to get back in the game. In business, you might have a tough few days or months or a quarter. However, if you let that affect the company’s overall morale, you will soon descend into a tailspin. The key for you as a leader is to get your team in the right mindset no matter how horrible things have gone previously.

Nothing beats match practice

Whenever a team tours a country, they play practice matches with the local teams as part of their preparation. One such match played is worth watching 1000 hours of footage of opposition bowling and strategising through the night. Nothing beats match practice. Similarly, you can read all the books and theorise as much as you want in life, but actually rolling up your sleeves and doing the work will give you a better perspective.

Challenge status quo

Cricket has a Decision Review System where if you feel that the umpire is wrong, you can challenge their decision. If you are right, the umpire’s decision gets overturned. Just because a decision comes from a figure of authority doesn’t mean that it can’t be challenged. In fact, encouraging a culture of dissent and questioning in your teams can help you build a stronger team.

Horses for courses

Cricket has 3 established formats. The 5-day game or the Test, the 50 over game or the One Day International and the 20 over game or the T20. All these formats demand a certain set of skills from the players. There are very few players in international cricket who play across all three formats. Many teams even have different captains across formats. A horses for courses policy is at play here. When we build teams, we tend to hire people who think along similar lines. While this ensures that there are hardly any conflicts within the team, this might not be the best way to build a team that delivers results. You need to onboard people who bring something different to the table and add to the team’s strengths rather than filling it with people who all think and act the same way.

Fortune favours the brave

Outside edges that fly over the slip cordon are a common sight during the slog overs. This happens when a batter goes hard at a ball with full conviction but fails to middle it. Half measures and indecision can cause more pain in life and business than being wrong. Sometimes it is essential to make a decision and throw the kitchen sink at it rather than doubting yourself.

After all, it is just a game.

When you are out on the field, you play hard. You give your everything, but once the last ball is bowled, you must move on from the game and not carry the baggage with you. When all is said and done, it is just a game.

If you enjoyed reading this article, here is a similar article on my learnings

Tag: mindset

The Excellence Mindset